DO NOT send email without following information. Otherwise, you won't get any response.
- Send your inquiries to info@tackletwill.com with the following.
- Email subject line should include your name and quotation needed. <For example: James Quotation Needed>
- Need FINAL artwork in PDF, AI, EPS, PNG, or JPG format only. Pictures, idea draft drawing, etc. are NOT accepted. If not, it will delay the whole process.
- Specific sizes: height, width, and borderline thickness in specific inches.
- Material type: chenille, embroidery, woven, glitter, or sequence.
- MOQ: minimum order is 50 qty per design/color. No exceptions. We don't make samples of less than 50 qty. Because, the 50 sewing machines operate at once.
- Once we receive the above information, we'll send you the quote.
- If you accept the quote, we'll send you the invoice via PayPal, and the order will be processed once we receive the minimum of 50% payment.
- Embroidery takes about 3-5 weeks including delivery.
- Chenille takes about 4-7 weeks including delivery.
- Woven, glitter, or sequence takes about 5-7 weeks.
- Delivery times may vary depending on the production and holidays.
- Sample is NOT available.
- Design modification is NOT accepted after we receive the payment.
- We'll ship the package to your provided shipping address.
- Exchange, return, or refund is NOT accepted.
- All expedited process rush fee is $300 per order.
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